What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal creates a transaction record tied to your account wallet. We also collect device identifiers,
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IP address, and session data to verify logins and detect unusual activity. This data is used strictly for account operation, payment processing, and fraud prevention. We do not sell your personal information to third parties. Retention periods follow applicable data protection requirements; when data is no
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longer needed for its original purpose, we delete or anonymise it. If you are accessing from Bangladesh, your data is processed in accordance with applicable local law and the eligibility rules of the regions we serve. Any third-party payment processor — including the networks behind bKash,
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Nagad, and Rocket — handles transaction data under their own privacy terms, which we encourage you to review.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.